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Terms and refunds

Last updated 19 October 2026.

The short version
  • You get a download, nothing is posted.
  • Personal or single-classroom use. No resale or sharing.
  • Sales are final. If a file is broken or won't download, we first send a new link; if it still doesn't work, we refund you. Charged twice? We refund the extra charge.
  • Questions: [email protected]

All products are digital downloads (PDF files). Nothing is posted to you.

Licence: personal and single-classroom use. Please don't share, resell or upload the files.

Refunds: because files can't be returned, sales are final. If a file is broken or won't download, email [email protected] with your order number: we first send you a new download link, and if it still doesn't work, we refund you within 7 days. If you were charged twice, we refund the extra charge.

Payments are made through Cashfree Payments (cards, net banking, UPI) or by UPI directly to our account (ferngale@ptyes). Prices are in Indian rupees and include all taxes and fees. We store your email only to deliver your order; see our Privacy policy.

Governing law: these terms are governed by the laws of India, and the courts at Jhansi, Uttar Pradesh, India have jurisdiction.

Seller: Ferngale (proprietor: Mohd Shoaib), Jhansi, Uttar Pradesh, India. Questions or complaints: [email protected].

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Digital downloads, nothing is posted. Personal and single-classroom use. Problems with an order? Email [email protected] with your order number.